THE DISCIPLINE OF MAINTENANCE & ASSET CARE FOR WAREHOUSE OPERATIONAL EXCELLENCE

This paper develops the discipline of maintenance and asset care, drawing from principles applied in both highly automated facilities and manual operations. It articulates how preventive and predictive programs should be constructed, how maintenance KPIs must be designed to reflect operational maturity, and how the interplay of CMMS controls, spare parts discipline, and uptime reporting defines not only system reliability but also cost-to-serve. Finally, it presents a framework for building a maintenance KPI dashboard capable of managing hybrid environments that span the full spectrum of warehouse technologies.